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Pre-Conference Workshop Day: Monday, 1 May 2017

08:00 AM - 11:00 AM Workshop A: Incorporating Ethics and Integrity: Designing the Future Fraud Control Policy and Framework

Ken Robertson, Manager, Risk & Fraud Prevention, Department of Family and Community Services
When it comes to designing and implementing a fraud control framework, there are necessary standards and compliance that should be followed. While this is important, it’s not enough to combat the emerging fraud and corruption trends happening in organisations today. The future of fraud control framework effectiveness is in redesigning it to incorporate better formal ethics and integrity policies. In this workshop, you will learn to redevelop your current framework to design and integrate ethics and integrity for future resilience against fraud and corruption.

What will the workshop cover?

  • Tone from the top - how to embed ethical culture policies in the future
  • How to improve your correspondence throughout your organisation to develop better fraud control understanding among individuals and understanding of necessary changes
  • Development of in-house programs and systems to be put in place to emphasise importance of integrity and ethics in situations for better response and higher resilience in future scenarios

Ken Robertson

Manager, Risk & Fraud Prevention
Department of Family and Community Services

11:00 AM - 2:00 PM Workshop B: Utilising Resource Capabilities to Meet Solid Investigation Requirements

Internal investigations can sometimes be difficult when you have constraints on resources and time. Involving law enforcement is usually the route organisations can take, yet what is needed to conduct an effective investigation? This workshop will focus on the necessary steps for achieving the right balance in resource capability to better tackle fraud and corruption investigations, and the appropriate way to involve law enforcement to assist in further investigation.

What will the workshop cover?
  • Analysing your organisation’s resource capacity to gain understanding of how to better allocate responsibilities in areas of prevention, detection and investigation
  • Active versus passive investigations – measuring the capabilities of your organisation and identifying your weak points to develop better proactive responses to fraud control
  • Understanding your responsibilities in fraud detection scenarios and involvement of law enforcement during investigation, and how to ensure you meet the necessary requirements

2:00 PM - 5:00 PM Workshop C: Fraud Against the Commonwealth: Exploring the Strategies that Differentiate Internal and External Fraud Control

While internal fraud control is important, external fraud is an area that should also be monitored as it often involves suppliers, contractors and other third party personnel. So how do you ensure your policies are communicated and adhered by those individuals, while still ensuring your internal staff are aware of them too? This workshop will explore insights into the cost external fraud can have on your organisation and the strategies you should be initiating to better combat this area.

What will the workshop cover?
  • Developing consistent anti-fraud and corruption culture amongst all individuals and the effective methodologies used to achieve this
  • Combatting asset misappropriation and corruption against your organisation through better communication and correspondence strategies with external personnel
  • Investigating cyber crime and digital fraud and the importance of understanding technological trends to better strategize against external fraud

5:00 PM - 11:59 PM Workshop D: Achieving Zero Fraud and Corruption Tolerance

Luke Viney, Principal Fraud Officer, Queensland Health
Being clear with where your organisation stands and defines fraud and corruption is the start to achieving an internal zero fraud and corruption tolerance policy. It is important to set the bar from the beginning, ensuring you develop and build your fraud awareness culture to set a high expectation for honest behaviour. This workshop will bring your organisation back to the beginnings of fraud prevention and the best practices to maintain a zero fraud tolerance approach.

What will the workshop cover?
  • Strengthening your prevention strategies and promoting detection mechanisms to enhance your fraud prevention from the frontline
  • Cultivating your organisation’s positive reputation with dealing with fraud and corruption by refining strategies around your reporting regime and reporting misconduct
  • Reviewing and improving fraud risk assessment and management to address weak points in capabilities

Luke Viney

Principal Fraud Officer
Queensland Health