Creating strong internal controls to prevent fraud in public organisations: Insights with TfNSW
Many public organisations operate in business-critical environments, with responsibilities to provide multiple services at the same time and on a daily basis. Internal controls have a key role in fraud prevention strategies, but how can public organisations establish effective mechanisms and ensure they remain effective over the long term? Phil Thomas, Director Audit & Risk (Chief Audit Executive, Chief Risk Officer) at Transport for NSW (TfNSW), shares insight into how the organisation manages fraud through a series of internal controls based on the Three Lines of Defence model.
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